Datenschutzerklärung

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Last updated: November 10, 2026

1. Who We Are

Truecod LLC ("Truecod", "we", "us" or "our") builds and operates software products and related technology services. This Privacy Policy applies to personal information collected through our website, contact forms, demo request forms and related business communications.

Contact: [email protected]
Address: 6500 River Place Blvd, Building 7, Suite 250, Austin, TX 78730

2. Information We Collect

We collect information that you provide directly and limited technical information generated when you use the website.

Contact informationName, work email, phone number and company name.

Business informationIndustry, company size, number of locations, current systems, product interests and implementation timeline.

Inquiry contentMessages, demo requests, support questions, partnership inquiries and other information you choose to submit.

Technical informationPage submitted from, browser or device information, user agent, timestamps and server logs that may include IP address.

Please do not submit sensitive personal information, such as Social Security numbers, government IDs, payment card numbers, health information or account passwords through our website forms.

3. How We Use Personal Information

Respond to contact, demo, product and partnership inquiries.
Schedule consultations and follow up about requested services.
Understand business needs and recommend relevant products.
Operate, secure, troubleshoot and improve the website.
Maintain internal records of communications and requests.
Comply with legal, regulatory, accounting or security obligations.

4. Legal Bases for Processing

Where GDPR, UK GDPR or similar laws apply, we rely on one or more of the following legal bases:

Consent: when you submit a form and agree that we may contact you.
Legitimate interests: to respond to business inquiries, improve our website and protect our services.
Pre-contractual steps: when you request a demo, proposal or consultation.
Legal obligations: when processing is necessary for compliance, accounting, dispute resolution or law enforcement requests.

5. Cookies and Analytics

Our first version of the website does not require account cookies for visitors. We may use basic analytics, performance tools or security logs to understand website traffic and protect the site. If we later add advertising cookies, remarketing pixels or similar tracking technologies, we will update this Policy and provide any required consent or opt-out mechanism.

6. How We Share Information

We do not sell personal information. We may share personal information only as needed with:

service providers that host, operate, secure or support our website;
email, CRM, analytics or communication providers we use for business operations;
professional advisors, such as attorneys, accountants and auditors;
authorities, courts or regulators when required by law; and
a successor entity in connection with a merger, acquisition, restructuring or asset transfer.

We require service providers to use personal information only for authorized business purposes and to protect it appropriately.

7. Sale, Sharing and Targeted Advertising

We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising or targeted advertising through this website. If this changes, we will update this Policy and provide legally required opt-out controls.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, managing business relationships, maintaining records, improving services, resolving disputes and complying with legal obligations. Demo and contact form submissions are generally retained for up to 24 months unless a longer period is needed for an active business relationship, legal obligation or legitimate business purpose.

9. Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse or disclosure. No website, database or transmission method is completely secure, so we cannot guarantee absolute security.

10. International Transfers

If you access the website from outside the United States, your personal information may be processed in the United States or other countries where we or our service providers operate. Where required by law, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized mechanisms.

11. Your Privacy Rights

Depending on where you live, including the European Economic Area, the United Kingdom, Switzerland, California and other U.S. states, you may have rights to:

request access to personal information we hold about you;
request correction of inaccurate personal information;
request deletion of personal information, subject to exceptions;
request a portable copy of certain information;
object to or restrict certain processing;
withdraw consent where processing is based on consent;
opt out of sale, sharing or targeted advertising, if applicable;
limit use of sensitive personal information, if applicable; and
not be discriminated against for exercising privacy rights.

To exercise rights, email [email protected]. We may need to verify your identity before responding. You may also use an authorized agent where permitted by law.

12. California Privacy Notice

For California residents, the categories of personal information we may collect include identifiers, business contact information, internet or electronic network activity, professional or employment-related information you provide, and inferences related to your business interests. We collect this information for the business purposes described above. We do not knowingly sell or share personal information as those terms are commonly used under the California Consumer Privacy Act.

13. Children

This website is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

14. Third-Party Links

The website may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes may be communicated through additional notice where required.

16. Contact Us

Questions or requests about this Privacy Policy can be sent to:
[email protected]